The best POS in Kenya for shops and restaurants: what to check before you choose
The best POS is the one that fits how your business really sells. In Kenya that means M-Pesa that confirms by itself, customers who buy on credit, and selling when the internet drops. Use this checklist on any system you try, including BlueDuka.
For a shop, duka, wholesaler or supermarket
- M-Pesa from your own till or paybill that confirms by itself, so a fake message cannot pass as payment
- Customer debts with credit limits, statements and WhatsApp or SMS reminders
- Stock that matches the shelf, with low-stock alerts and several branches if you grow
- Selling without internet, uploading everything when it returns
- Till shifts that show whether the cash is right, and staff roles so each person sees only their work
- Your own online shop link, so customers can order and pay by M-Pesa
- Prices in shillings, a free plan to start, and payment by M-Pesa
For a restaurant, café or takeaway
- Tables and waiters, with each waiter ordering on their own phone
- Kitchen tickets without prices, or a kitchen screen, with food to the kitchen and drinks to the bar
- Split bills, tips and service charge, and M-Pesa for the exact amount
- Recipes that use up ingredient stock, so food cost stays right
- A QR menu at every table, and a self-service kiosk for busy times
- Waiter shifts checked against the cash and M-Pesa each one took
How BlueDuka does
BlueDuka does everything on both lists: it is built for Kenyan shops and has separate restaurant screens and plans. It runs on Android phones, iPhones, in the browser and on Windows, and the apps keep selling without internet. You can try every feature free, so judge it on your own counter and your own menu rather than on any claim, including ours.
Prices
Shops: a Free plan with no time limit, then from KES 799 a month. Restaurants and cafés: KES 1,499 to 5,999 a month. Every new shop or restaurant gets every feature free for a month with no card. Plans are paid by M-Pesa and your records are never deleted when a plan ends.
Questions
What is the best POS system in Kenya?
There is no single best for every business. Choose by what you sell: a shop needs M-Pesa that confirms, credit customers and stock; a restaurant needs tables, a kitchen and split bills. BlueDuka covers both, and you can test it free before you decide.
What is the best POS for a small shop in Kenya?
One that records M-Pesa and credit sales correctly, tracks stock, works when the internet is down and is cheap to start. BlueDuka has a Free plan with no time limit and paid plans from KES 799 a month.
What is the best POS for a restaurant in Kenya?
One with tables and waiters, kitchen tickets, split bills and M-Pesa on the bill. BlueDuka for restaurants has all of these, from KES 1,499 a month after a free month.
Does a POS in Kenya need internet?
Selling should not stop when it drops. BlueDuka's Android and Windows apps, and BlueDuka on an iPhone's Home Screen, keep selling without internet and upload everything when the connection returns.
Can I try BlueDuka before paying?
Yes. Every new shop or restaurant gets every feature free for a month with no card, and the shop Free plan stays free.
See also: POS system in Kenya · Restaurant POS · POS with M-Pesa · Free POS: what you get · Pricing
Step-by-step guide: Getting started